If you’re able to log in, you can change your login email address at any time on your settings page.
If you don’t know your password and are unable to reset it because the reset emails would be going to an address you can’t access, you’ll need to contact us and help verify you’re the account owner.
To help the process go as smoothly as possible, please include the following information when you write in:
If you don’t know your password and are unable to reset it because the reset emails would be going to an address you can’t access, you’ll need to contact us and help verify you’re the account owner.
To help the process go as smoothly as possible, please include the following information when you write in:
- The email address currently on file for your account (if you know it)
- The last 4 digits of the card you used to sign up for the subscription
- The expiration date of the card on file
- The approximate date of your last charge
Search the Help Center to find answers or, if you're still having trouble, contact us.
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